Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, contact us, or use our services. This information may include:

• Personal identification information (name, email address, phone number)
• Contact information (address, postal code)
• Educational and professional background information
• Payment information (processed securely through third-party payment processors)
• Communications between you and Emerald Tech Academy

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about courses, services, and events
• Monitor and analyze trends, usage, and activities
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to legal requests
• To protect the rights, property, or safety of our organization and users
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and privacy

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under applicable data protection laws, including GDPR, you have certain rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request correction of inaccurate information
• Deletion: You can request deletion of your personal information
• Portability: You can request a copy of your data in a structured format
• Objection: You can object to certain processing of your information
• Restriction: You can request restriction of processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small data files stored on your device that help us improve your experience.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical cookies: Help us understand how visitors interact with our website
• Functional cookies: Enable enhanced functionality and personalization

You can control cookies through your browser settings, but disabling certain cookies may limit website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than Ireland. When we transfer personal information outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the information
• Legal and regulatory requirements
• Business needs and legitimate interests
• Your relationship with us

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us: